FAQ

Why should I buy from this store?

This is a great opportunity to get one-of-a-kind Argentine handmade items directly in the US.

I created Atípica, a gallery/store in trendy Palermo Viejo, the Design & Arts district of Buenos Aires, Argentina, in 2003.

Leading travel book guide Lonely Planet has been recommending us in their editions since 2005 and wrote that we deliver "high quality products and fair prices".

I recently moved to the US, so now I'm offering our handmade creations directly to you from New Jersey. I hope you like them!

Nancy Kulfas-Perri

Where can I see the products in person?

Sometimes I participate in the NYC Designers Market in 328 W 14th Street - between 8th & 9th avenues - during the weekends, from 11:00 AM to 6:30 PM. This venue is located at the Meatpacking District in Manhattan, New York, near the High Line, the Chelsea Market and many other great places which are worth a visit. If you send me an e-mail I can confirm my presence on that particular date you are planning to visit: nkulfas at gmail dot com.

Where does this store ship from?

I ship from New Jersey, US.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

I ship to U.S. customers via USPS Priority Mail, within two business days following receipt or completion of order.

For international shipping I use USPS Priority Mail International Flat Rate. Delivery times may vary depending on each country, but it usually ships in 6 to 10 business days for many major markets. I'll confirm each particular case by e-mail. Contact me at nkulfas at gmail dot com if you have any questions.

Do you have other products?

Yes, I'll be regularly adding new products to the shop, so come back soon!
And as I am a passionate photographer, you'll also find Buenos Aires and Tango wall calendars, featured under Places. By clicking on the buttons, you'll be re-directed to my Cafepress.com shops. You may find T-shirts and other items as well.

I've also been taking photos in the US since my arrival, so you'll also be able to find New York, Brooklyn, Hoboken and Philadelphia prints, canvas and framed art on my Imagekind.com gallery. I hope you don't mind my mix and enjoy it.

These are the links in case you want to check them out right away:
Amazing Buenos Aires: http://www.cafepress.com/amazingba
Let's Tango: http://www.cafepress.com/letstango
Amazing New York: http://www.cafepress.com/amazingnyc
Brooklyn: http://www.cafepress.com/brooklynworld
Philadelphia: http://www.cafepress.com/artsyphilly
Hoboken: http://www.cafepress.com/charminghoboken
More prints, canvas and framed art: http://www.atipica.imagekind.com

I would like to buy a necklace and a pair of earrings which are listed separately. Can I get a discount for buying a set?

Sure! Please contact me before buying and I'll prepare a special listing for you. Send me an email to nkulfas at gmail dot com.

Do you sell wholesale?

If you have a boutique or shop, or simply need several gifts of the same piece, please contact me and I'll prepare a special stock (listing) for you. This only applies to jewelry items for the meantime.

What is this store's return and exchange policy?

If you are not satisfied with an item for any reason, please contact me and we will individually discuss it so that you can remain a completely satisfied customer.

All the products in this shop are handmade, and I control any single piece I ship to guarantee excellent quality.

I am allergic. Can I use your products?

All the products are made and packaged in a pet free, smoke free environment.

All earrings have Sterling Silver hooks unless specified in the product description.

All pieces made of Alpaca or German Silver are metal alloy containing copper, zinc and between 12% and 18% nickel. This metal is frequently found in musical instruments, such as saxophones, oboes and clarinets, flatware, cutlery, and Mexican jewelry.

The scarves are hand-knit with different types of yarn, all from Argentina, some are 100% wool, some are mixed with acrylic or synthetic fibers, as described in each case. I choose fibers which feel soft to the skin and wash beautifully.

How can I keep/clean the jewelry?

For all my Sterling Silver, Alpaca and Brass pieces, I recommend the use of a jewelry polishing cloth that you usually use for all your jewelry. Avoid perfumes or getting the pieces wet. Some of the Alpaca pieces have a matte finish but you can still keep them nice by using the polishing cloth. Otherwise, they can turn a little yellowish, but will come back to the normal appearance once you polish them again. This is normal.

What does Atípica mean?

Atípica means "not typical" or "atypical" in Spanish. It is the name of my gallery/store which was located in Buenos Aires.

I've never been to Argentina. Is it nice?

Argentina is a wonderful country and Buenos Aires is really worth a visit. You can take a look at some photographs taken by me on:
http://atipica.imagekind.com/
and
http://www.cafepress.com/amazingba
and read my blog http://www.amazingbuenosaires.blogspot.com/
Planning a trip? Need some advice? Please feel free to contact me, I'll be happy to help you!

Why did you move to the US?

I got married, my husband already lived here.

What can you tell me about Trendy Palermo Viejo?

Palermo Viejo is the Design & Arts district of Buenos Aires, Argentina. It's also known as Palermo Soho & Palermo Hollywood because of all the trendy designers boutiques, artists studios and fancy restaurants.
You can learn more about this great neighborhood in my blog
http://trendypalermoviejo.blogspot.com

Buenos Aires appointed UNESCO City of Design?

Yes! In 2005, the city of Buenos Aires, Argentina, was appointed as the first UNESCO City of Design.
Buenos Aires has been capturing the essence of diversity and creativity in order to develop one of the most viable and productive design industries in the South American continent.
Spanning the fields of fashion, architecture, industrial, interior and urban design with a keen focus on incorporating the latest technology and know-how, Buenos Aires is a city that inspires design.

Can I contact you in other language?

Yes, I also speak Spanish, Portuguese and French. By the way, I teach Spanish, in case you are interested :)

I sent you a message through the contact form and got no answer.

If you contacted me through the contact form and I did not reply to you, it's probably because I never received your message. Please write me directly to nkulfas at gmail dot com.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.